It's a difficult one, this sort of stuff. It's very easy to see benefits and the possible costs in such technology. The incident itself seems to not itself anything other than an error but one that seems more likely than it is portrayed. The problems that Suri had with the Scottish accent are indicative that voice recognition this general can be problematic. It's also too easy to see devices that are obviously doing this type of interaction as the only problem, the more the technology advances, the more all devices will essentially run this form of interaction.