So I had to go to A&E today (jaw pain and fairly dramatic swelling after a dental procedure last week). The first nurse I saw took a few notes and had a quick look, and told me to go straight to the next station where I’d be booked in to see the triage nurse. She then left her desk to follow me there, waited for me to be booked in then took my notes personally to the maxillary facial ward to find a specialist. We waited for no more than ten minutes before the MaxFac doctor appeared and called me in (we didn’t even need the triage nurse) and I was taken immediately into an examination booth space with a curtain round it where he asked me questions, examined me, told me I could have an X-ray but there’d be no point because he already knew what was wrong and prescribed various drugs. Two minutes later a nurse appeared to take me to a station where they put in a line and filled me with stuff, and gave me more to take in tablet form in the coming week. Total time from arrival to departure: maybe two hours tops.
Some thoughts:
The service I received was unbelievably good. I might have expected them to be short-staffed on a Sunday but if they were it didn’t tell one bit. The whole episode was quite exceptional in terms of its efficiency. When it’s good the NHS is world class, and the thought of the tory fuckwits getting in again and flogging off as much as they can get away with fills me with horror.
Everyone I encountered was exceptionally kind and warm. The MaxFac specialist who saw me reappeared when the drugs were being administered to check that I was ok, and stayed for a while to answer any questions. The nurses too were just a delight – given the strain the system is under especially I thought this was quite something. And yet we live in a society that remunerates these people who do such good at a fraction of the level of so many who provide comparatively little added value to society as a whole.
So far as I could tell no-one except the initial nurse who saw me first was obviously a Brit. The specialist was Armenian, the two nurses who dealt with the drugs were Italian and Spanish and several of the other nurses there clearly didn’t have English as their first language. This is what immigration means in practice – qualified, valuable, delightful people who have upped sticks to come from their own countries (that doubtless need their skills every bit as much as we do, and who most likely paid to train them too) making this country a better place to live. And yet the Brexit disaster was heavily sold on “controlling immigration” as if immigration was some kind of bogey man to be feared rather than to be thankful for on bended knee.
Anyway, just some thoughts I thought I’d post here.